You Can’t Thank Me Enough

by Dr. Ron Arndt

Dental practice work life balance
Have you ever been thanked too much? This may seem like a ridiculous question, yet a large percentage of employees, friends, family or referral sources never feel recognized.

In fact, even a large percentage of Dental CEOs and other managers never feel recognized either. Unfortunately few get thanked anymore and few feel appreciated.

Here are a few simple tips to creating your Thank You for referrals program:

  • Make it fun to do and that alone will make it easy.
  • Create an annual budget for “thanking” people.
  • Engage your team.
  • Insist that this is a priority expectation for all on the team.
  • Brainstorm and then implement a simple system that works effortlessly.
  • Be specific in what acknowledgement will be offered for referral #1, #2, #3 and so on.
  • Be persistent and consistent…ALL the time, never miss a chance to thank people.
  • Assign one person to be the Referral Gifting Champion.
  • ALWAYS find time to say “Thank You”.
  • Above all, personalize!

Now, what will you do with this information and by when? Thanksgiving is just around the corner and could be a great time to implement your attitude of gratitude.

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