Do You Understand Your Staff?

by Dr. Ron Arndt

Dental Practice Staff
You probably do not.

Well, not as things are now, anyway. Staff members come in all shapes, sizes, and personalities. They come with different beliefs, preferences, interests, and abilities.

If your goal is to work effectively with your staff members, you need to spend time learning more about each other.

Most people do not think like you. The more you understand this and accept it, the more effective you will be in communicating with others. When you take time to understand your team members, they will enjoy being with you. When they enjoy being with you, they will work harder.

Pay attention to differences in personalities and work styles. Understand that when expectations are not met, it is not the end of the world, as some would want you to believe. It is a beginning.

It is a beginning to understanding your staff better, working more efficiently together and having an overall more successful dental practice.

Action step: Take your individual team members out to lunch, just the two of you. Get to know him or her. When you learn more about your team on a personal level, your professional work together will be 100x’s better!

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