But, I Thought You Meant Something Else!

by Dr. Ron Arndt

Dental Practice Communication Tips
All too often we are not clear on communicating our expectations.

Recently, I requested my Full Contact Coaching© clients to respond to a survey by the end of the month.

Wow, was that poor communication on my part! After getting a pathetic response to my survey, I discovered what was missing.

I was not specific enough.

I restated my request as follows: “Gentlemen, I need to have this survey completed
by Friday, July 22 no later than 5 PM Eastern standard Time.

Result––100% performance success.

How can you apply this to your dental practice when making requests of your team members?

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