They’re Watching You…by Dr. Ron Arndt
I listen to dental team members tell that if their doctor is late, they see no reason why they should be on time.
They’re watching you! They’re watching how you behave. They’re watching how your actions support your words.
If you think accountability is just for the “workers”, you are probably being challenged by poor accountability among your team members.
Accountability is the purview of everybody on the team.
As the doctor and leader of the practice, for you, being accountable means being responsible.