Use What You Know – You Are Already Smart!by Dr. Ron Arndt
I will tell you how to do it below. But first, schedule in some quiet time alone in your office with the door closed.
- Whip out your current policies and procedures; take a hard look at them. Do they make sense? Do they work?
- Take stock of team capacity. Who is best at what tasks? Determine strengths and areas for improvement.
- Review your most recent Patient Survey results. Are you proud of them?
- Solicit team members for ideas and resources to help. They will appreciate being involved and support your efforts to make things better.
Now, make a plan to make the changes. Give yourself ample time – say 6 or 9 months. Because you’re smart, you know that it takes time to plan and to implement changes in your business.
A successful dental CEO is willing to take action. Understand that change is often met with resistance, frustration, and doubt. Keep your eye on the goal, work with your team and consider outside support services to assist you in the process.