One Simple Tip for Delivering Excellence in your Dental Practiceby Dr. Ron Arndt
One of my daily goals for the past 18 years has been to send out two personal notes daily (yes– every day) to someone who touches me in some special way; my wife, kids, those who support me in my work, friends, clients, other family members, new contacts, my accountant, neighbors, my coach, my home builder, etc.
I set aside a portion of Saturday afternoon to pen 16 of these notes of appreciation. No, I’m not bragging. Au contraire, I’m using the attitude of appreciation as an antidote to my frustration around the lousy service I continue to receive from our U.S Postal service. I’m flummoxed about the gigantic laziness and ineptitude of my current mail carrier. I’m choosing to ameliorate these negative feelings by shifting my thoughts to thanking those in my life that deliver excellence.
Instead of focusing on unhelpful service, I wanted to acknowledge those who “show up” in life. The end result … I felt a LOT better. There is something to be said for shifting from a downbeat attitude to one that is positive.
The antidote: writing or thinking thoughts of gratitude simply squashes out all the negative thoughts.