Provide Honest Feedback – Get Rid of the Surprises

by Dr. Ron Arndt

Dental Staff Success Tips
“Hey boss, what kind of a job do you think I’m doing? What do you mean my performance is subpar? I’ve been busting my hump for the past several months and thought I was doing a great job!”

Surprise, surprise! It doesn’t have to be this way.

Team members want to know how they are doing. Take time to identify individual strengths, as well as areas that can be improved.

In most cases, team members improve and grow.

At least twice a year, deliver Success Conferences, a revolutionary approach outlined in one of my previous blog posts: Ditch the Performance Review.

The result: team members know that you care and appreciate what they do.

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