When Hiring: What Means More Than Years of Experienceby Dr. Ron Arndt
The elusive term…attitude. When recruiting a new employee or nurturing a current team member, how important is this elusive attitude thing?
As THE DENTAL COACH©, I say it’s HUGE!
Sure, I think there is value that comes from years of experience. But, instead of focusing on who went to the better school, why not focus on finding staff members who share your Core Values? Why not look specifically for those who have a passion to serve patients and give excellence?
I promise you that you can train a Dental Assistant to do a new procedure much easier than you can change her bad personality.
Positive patient experiences = positive cash flow. The next time you place an ad in the classifieds for a new employee, think attitude over experience.