Different ‘Girl’, Same Outcome!

by Dr. Ron Arndt

Dental Practice Staff
You would never say it aloud, yet, I hear it so often!

I was speaking with a dentist about a performance challenge he was having with an employee. I began offering him plenty of ideas on how to utilize open communication, how to establish clear expectations and how to hold his employee accountable.

After I finished, he snidely chuckled and said: “C’mon, Coach Ron, if I have to replace her it will just end up being a different girl with the same outcome.”

Is this employee just a loser or is this doctor suffering from “stinkin-thinkin”?

Talk to me. What do you think?

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