Take Field Tripsby Dr. Ron Arndt
Identify successful dental practices and other businesses that you admire. Who gives the most excellent service? How do they do it? What ideas can you take away?
New ideas can be life-changing. Sometimes all you need is just one more good idea. A lot of people have quit, when they were only a few steps from success.
My action step for you is to go out and look for some new ideas!!
Nothing is more powerful for your future than being a gatherer of good ideas and information. That’s called doing your homework.
So, how do you do this? Spend an afternoon with your entire team somewhere you admire. (Yes, this can be at the Ritz). Help yourself and your team experience first-hand what good service is really like. I promise this may be one of the best continuing-education investments you make for the entire year!
Here is a thought from Demming: “It is not necessary to change. Survival is not mandatory.” Remember — If nothing ever changed, there’d be no butterflies.