Determining The Course – “Treatment Plan” For Your Dental Office

by Dr. Ron Arndt

Treatment Plan for Your Dental Office
How many times in the past twelve months have you been faced with an issue related to a team member?

Whether you are setting up a first office or have had an active practice, one of the critical components of a well-run office is a plan for how to deal with office personnel issues. What would it be worth to you to have a “treatment plan” in place that describes in detail, for you and the team, how to handle a particular situation?

This “treatment plan” becomes your Policy Manual. It helps you to avoid misunderstandings and serves as a roadmap to settle employment issues.

In today’s sue-happy legal environment, you risk your business if you fail to have a treatment plan for your personnel policies around hiring, reviews, promotions and terminations. Having a customized policy manual that reflects your unique situation enables to work smarter and be more.

For 2012:

Develop a HR Handbook. List all positions in the practice. For each position, include a list of Competencies, Performance Standards, and Standards of Measuring. Distribute a copy to all team members. Sharing the expectations for every position generates a higher level of commitment from each team member. Ask team members for their input in setting objectives and actions.

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