Dentists Who Don’t Take Action: What Goes Around, Comes Around

by Dr. Ron Arndt

Dental Practice AccountabilityThis is what I hear when I am among a group of dentists:

  • My practice is off 30%
  • The economy is killing my dental practice
  • Patients don’t want good, high quality care anymore
  • I’m going to have to work until I drop

Recently, I presented to 200 dentists at a conference. At the end of the presentation, I offered a follow-up, supportive and complimentary tele-class conference to those doctors called: How to Write Your Business Core Values and How to Share Those Values With Your Team.

22 doctors (11%) indicated their interest. Eight registered (4%). The percentage that showed up… 0%!

Unbelievably incredible and disrespectful! It would have been easy for me to become cynical. Aside from learning that free is not good, I learned these lessons:

  • The major difference between Winners and Whiners: Responsibility and Action. (I encourage you to read the book: The 10 Distinctions Between Winners and Whiners.)
  • It’s easier to complain rather than take action and do something
  • Dentists who fail to meet commitments with others have a high incidence of Failed Appointments in their dental offices
  • What goes around, comes around!

What actions have you taken to cope with the interesting economy?

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