Dental Coaching–A Dental Blog with a Coaching “Twist”

by Dr. Ron Arndt


How often do your patients voice their complaints…really?

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How vocal are you? Typically most of us don’t complain or even make a whisper. What we do do….we don’t go back to that business again. For many of us, rather than make a stink, we just stop being a customer or patient.

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What can you be doing in your practice to discover if your patients have complaints? How responsive are you and your team to resolving patient miss-perceptions?

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