Dental Coaching–A Dental Blog with a Coaching “Twist”

by Dr. Ron Arndt

IDEA: Small things in our dental practice can make a BIG difference to the success or non-success of our business.

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Torn, tattered, and outdated magazine in the reception room; the smell of eugenol; or an unkempt patient bathroom can lead your patients to believe you don’t care much about sterilization, cleanliness, and organization. The perception can then be you must not care about your patients. It may give the idea that standards are lacking in your practice.

QUESTION:

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When was the last time you took “inventory” of the appearance of your reception room or patient bathroom? How would you feel if you were visiting another professional and saw what you saw in your office? What are you willing to do to “fix” these perceptions if they need attention?

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