How to Avoid the Dental Office Hiring Scramble

by Dr. Ron Arndt

Right Hiring and Retention Manual for the Dental Team,
Last post, I promised you that I would tell you exactly how to avoid the dental hiring scramble in your office. Below, find my tips that have been cultivated over years of being a DENTAL COACH© to many Dental CEOs!

  • Calculate your “complete” staff costs in both real dollars and as a percentage of total overhead costs. Compare them to industry benchmarks to determine if your practice staffing levels are appropriate to your practice productivity. Ask dental colleagues or mastermind fellows to compare numbers if you have difficulty.
  • Evaluate your practice capacity. When do you have the greatest demand for your services? How well are you staffed to meet this demand? If your afternoons are a higher demand time for patient care, what staffing configurations are most profitable to your practice while supporting your patient service? Could you possibly hire someone part-time?
  • Connect with a staffing agency. Have a quality, temporary dental staffing agency on call for any unexpected departures or even medical/family emergencies. This takes the urgency off of the hiring process and allows you extra time to hire the best.
  • Develop a list of questions to ask yourself before beginning the hiring process. Start with, “Do I really need to fill this position?” This will enable you to know “if” and “when” you need to hire. Envision what the “perfect” candidate acts like. Record some of those traits.
  • Determine staffing needs based on your current level of office productivity. Factor in future growth you anticipate. Also, think about where you want the practice to be in 1, 3 and 5 years. What staffing needs will you have then?
  • Call a team meeting and invite everyone’s input on what level of staffing is appropriate to maintain patient service, quality and practice productivity.

“Find a job you love and you’ll never have to work a day in your life.” ~ Author Unknown

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