93 Tips To Create Long Term Relationships
Researchers consistently indicate that it costs five times more to attract a new patient to your practice than it does to keep one that you already have. “93 Tips To Create Long Term Relationships” was designed to provide you with the inspiration and “tricks of the trade” to make sure your customers return for a lifetime of dental care. You’ll find 93 helpful ideas to improve your customer care, create a positive attitude that earns customer loyalty, handle difficult customers, create a team out of your staff, master phone etiquette and to manage your “Moments of Truth”. These tips will assist you in establishing a close working relationship with your team to deliver a truly “service excellence” model to your patients.